Hands-On and On-Site Support

Technology is becoming increasingly specialized. Whether your project requires an expert for an hour, a day, or longer, Another 9 can provide the right engineer for the job. Another 9 has numerous specialists on staff that you can call upon when your internal resource pool needs another set of hands, eyes, and ideas.

We enjoy digging into the nitty-gritty of any infrastructure and resolving issues or optimizing performance. We support Dell, HP, Cisco, Foundry, Extreme, Fortinet, Checkpoint, Sonicwall and more. From servers to load-balancing, routing and switching, we've got experienced talent on tap. We can work remotely or show up on-site to help you get your systems properly conditioned, configured, deployed, and implemented.

In addition to providing customers with colocation, managed services with remote hands and patch management (Priority One), disaster recovery (backup, hotsite replication, warmsite replication, bare metal recovery), we also perform:

• Workstation, server, network, laptop, and hand-held maintenance
• Microsoft operating system and MS Office help desk support
• Equipment provisioning, installation, and integration
• Personal and hand-held device management
  • Including Blackberry, Iphone, Android
  • Work and personal email integration
  • Mobile messaging
• Cable Installations and Replacement
• Component Replacement & Break/Fix Management
• Visual Surveillance
• Software Installations and Updates