An effective technology operation requires proactive monitoring and 24/7 resource staffing - an expensive proposition for most businesses, especially when technology is not your core business. Another 9’s Network Operations Center (NOC) is staffed day and night with experienced and dedicated professionals who are available when your on-site people cannot be. Concierge style services are tailored to our client's individual needs.
A9’s NOC is coordinated with our Client Services Help Desk group. Should your business operation need 24/7 support with an application, our skilled technical staff can assist with almost any issue that your user community faces. Years of experience troubleshooting by phone and remote support has allowed us to gain significant visibility into a host of common and oftentimes unforeseen user problems. We are available to answer any questions that might arise and can also dispatch field technicians to site if required. Typical issues might include network connectivity, application support, and handheld device management to name just a few.

The Another 9 NOC is an excellent complement and supplement to your current IT support operations.