24/7 Network Operations and Help Desk

An effective technology operation requires monitoring and presence 24/7 - an expensive proposition for most businesses, especially when technology is not your business - it only is key to your business. Another 9 has a Network Operations Center (NOC) that is staffed day and night with experienced and dedicated professionals who are available when your on-site people cannot be. Concierge style services are tailored to our client's individual needs.

Our NOC is coordinated with our Help Desk group. Should your people need 24/7 support with an application, we have skilled technologists who can resolve (or at least help you try to resolve) almost any issue that your user community faces. By phone and remote support, we can troubleshoot most any problem, or answer any question that might come up at any time. That includes network connectivity, application support, and handheld device management.

The Another 9 NOC is an excellent complement and supplement to your current IT support operations.